Does adding SMS text contacts add to the number of Contacts you already have in your account? For example, let's say I have a Contact list of 100 and one of those Contacts is Mr. Smith. If we start using SMS services and Mr. Smith signs up to use SMS services, does that mean our Contact list will now be 101, or will it stay 100 because it is the same individual?
Solved! Go to Solution.
Hello @CoconinoNF ,
A contact is determined by their unique email address. If any of your existing email contacts are also imported SMS contacts they'd still count as a singular contact. The only new imports adding to your contacts total would be the SMS contacts that weren't already email contacts.
Hello @CoconinoNF ,
A contact is determined by their unique email address. If any of your existing email contacts are also imported SMS contacts they'd still count as a singular contact. The only new imports adding to your contacts total would be the SMS contacts that weren't already email contacts.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereTop Choice: Not confident at all (78%)
Support Tips
"There's a multitude of ways to engage your audience through us using your social platforms - via ads, social post metrics, email links, and more! " - Will
See ArticleSupport Tips
"Target your most engaged contacts by creating a segment. Create a special offer or show your appreciation!" - Caitlin
See ArticleSupport Tips
"Greet new contacts with one or more automated Welcome Emails depending on their interests or your business goals." - Nick
See Article