Download and Print functions are not working

MOMGA11
Rookie
0 Votes

Can't download or print a PDF of a campaign.

Top Answer
William_A
Administrator

Hello @MOMGA11 ,

 

Try switching to JPG/PNG, then switching back to PDF. If it continues to have issues displaying or downloading, make sure your Adobe is up-to-date. Beyond that, I'd advise performing connectivity troubleshooting, or calling our general support for further assistance. 


1 REPLY 1
William_A
Administrator
0 Votes

Hello @MOMGA11 ,

 

Try switching to JPG/PNG, then switching back to PDF. If it continues to have issues displaying or downloading, make sure your Adobe is up-to-date. Beyond that, I'd advise performing connectivity troubleshooting, or calling our general support for further assistance. 


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William A
Community & Social Media Support
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