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Duplicate emails being received

C_Shirley
Rookie
‎03-22-2023 09:04 PM
0 Votes
‎03-22-2023 09:04 PM

Hi, I'm trying to figure out why we are receiving duplicate emails to a couple of email addresses. I have the email headers. I can send in an attachment if you send me an email. Would appreciate your help.

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1 REPLY 1
William_A
Administrator
Administrator
‎03-23-2023 10:27 AM
0 Votes
‎03-23-2023 10:27 AM

Hello @C_Shirley ,

 

Please call our general support so they can securely collect the affected contacts' info and look further into your issue, to see what would've caused a seeming duplicate send.


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William A
Community & Social Media Support
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