Duplicate emails being received

C_Shirley · ‎03-22-2023

Hi, I'm trying to figure out why we are receiving duplicate emails to a couple of email addresses. I have the email headers. I can send in an attachment if you send me an email. Would appreciate your help.

William_A · ‎03-23-2023

Hello @C_Shirley ,

Please call our general support so they can securely collect the affected contacts' info and look further into your issue, to see what would've caused a seeming duplicate send.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.