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Dynamic Content for Purchased Items

LydiaMed777
Rookie
0 Votes

Hello, 
I own an e-commerce store, and as I was creating my "Request for Review" email for my sequence, I noticed that there is no dynamic content for customer-purchased items. 
Is it possible to create this?  
It would be much easier for a sequence.  
I have to manually add the product block of the item my customer purchased so that a product review can be directed to that product page of my website.  

Kind regards, 

Lydia

3 REPLIES 3
William_A
Administrator
0 Votes

Hello @LydiaMed777 ,

 

It would completely depend on setting up unique custom fields, and dynamic content blocks that coincide with those custom fields. 


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William A
Community & Social Media Support
LydiaMed777
Rookie
0 Votes

So are you saying that this is possible? I've been on other email marketing platforms that have a dynamic content block for recent/last customer purchased item for requesting customer reviews.  Directing the customer right to the product page of the website for a written review.  

William_A
Administrator
0 Votes

My apologies, I thought you were wanting to setup a specific, direct email. If you're setting up an automation for some follow-ups on purchases, I'd advise making an automation connected to your e-store, as a request a review type.


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William A
Community & Social Media Support
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