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Email Automation - Can I make changes once I Activate and it live?

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StefanieM02
Constant Contact Partner

I'm creating a welcome email series and we'd like an email to go out each week so the person gets tip 1, then 2, then 3...you get the idea...there are 50 tips...so basically a years worth...my question is...do I have the have the entire journey set up prior to activating and going live or can I add to the automation along the way?

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Caitlin_M
Administrator
0 Votes

Hi @StefanieM02. After a series is activated, you can edit the content of an email or the action that triggers the email, but additional emails cannot be added after it is activated.

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Caitlin M.
Community Manager

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3 REPLIES 3
Caitlin_M
Administrator
0 Votes

Hi @StefanieM02. After a series is activated, you can edit the content of an email or the action that triggers the email, but additional emails cannot be added after it is activated.

--

Caitlin M.
Community Manager
StefanieM02
Constant Contact Partner

@Caitlin_M so i guess the workaround is to add the steps and then customize the additional emails at a later date?

Caitlin_M
Administrator
0 Votes

Hi @StefanieM02.  Yes, this would be a workaround since you can edit the content of the email.

--

Caitlin M.
Community Manager
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