Email detected as spam

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PaulineW96
Rookie
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I sent myself thisvemail in two places on my comcast account and my gmail account and the were both detected as spam!
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John_M
Employee

Hello @PaulineW96 ,

 

A lot of different things go into spam filtering for email clients. Some different things that can cause a spam folder delivery are: Keywords and Phrases, Images, Links, Past Email Engagement and Sender Reputation, your Sending Address and Duplicate Emails with identical subject lines and content. I have attached a knowledge base article here that discusses common things that trigger spam filters and what to avoid to keep your emails from being filtered as spam. We do as well have a Deliverability Support Staff that is available by phone to help and make recommendations on how to prevent this. That team can be reached at phone number 866-433-8499.

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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1 REPLY 1
John_M
Employee

Hello @PaulineW96 ,

 

A lot of different things go into spam filtering for email clients. Some different things that can cause a spam folder delivery are: Keywords and Phrases, Images, Links, Past Email Engagement and Sender Reputation, your Sending Address and Duplicate Emails with identical subject lines and content. I have attached a knowledge base article here that discusses common things that trigger spam filters and what to avoid to keep your emails from being filtered as spam. We do as well have a Deliverability Support Staff that is available by phone to help and make recommendations on how to prevent this. That team can be reached at phone number 866-433-8499.

 

John M
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

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