Solved: Error message: We weren't able to approve your SMS... - Constant Contact Community

EileenH059 · ‎01-26-2023

What category did you list if you are a not for profit

William_A · ‎01-26-2023

At this time, the SMS addon lacks "non-profit" as one of the selectable industries. I'd advise going with one of the other options that can still apply to your type of organization, such as Professional, NGO, or Manufacturing. The rejection aspect is more likely due to something not lining up with either your organization name or EIN. If you continue to have issues registering for the SMS addon, I'd advise calling our general support so they can work live with our higher level Tier 2 support team to troubleshoot the registration for you.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-26-2023

Hello @EileenH059 ,

At this time, the SMS addon lacks "non-profit" as one of the selectable industries. I'd advise going with one of the other options that can still apply to your type of organization, such as Professional, NGO, or Manufacturing. The rejection aspect is more likely due to something not lining up with either your organization name or EIN. If you continue to have issues registering for the SMS addon, I'd advise calling our general support so they can work live with our higher level Tier 2 support team to troubleshoot the registration for you.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

Error message: We weren't able to approve your SMS registration

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