Got a 'How do I' question? Join our live 'Ask a Trainer' session happening 11 am to 4 pm EST for instant help and pro tips!

Event? Survey? Email? What kind of campaign do I choose?

PCPG
Rookie
0 Votes

I'm new to Constant Contact and would love a suggestion from you all. I need to set up a campaign for people to renew their membership with our organization, and I need the campaign to allow for me to collect their membership fee AND fill out fields to update their contact information.

Do I create an "event" for that? Can I collect a membership fee if I set up just a survey?

Any help or guidance is graciously received and appreciated!

2 REPLIES 2
William_A
Administrator
0 Votes

Hello @PCPG ,

 

My suggestion would be to use the event system as you'll be able to collect membership payments, and also be able to collect contact info / ask questions akin to a survey. In the long run however, it may be better to get such a system setup within your own website for membership payments and information collection, so you can just link to that page in your emails.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
LucieR
Rookie
0 Votes

Dear PCPG,

When I had that situation it was indeed an EVENT that I created. The format is the most flexible, letting you make an optional "landing page" for full description explanation, a form that permits several essential pieces of contact information, plus even allows a semi-survey by adding questions. (I used that element often to find out where people had heard about our event or organization; e.g., a newspaper ad, our website, TV, radio, etc.) If you are clever with your labels, you can customize the Constant Contact option to "offer or sell items" and use that to collect membership payments. Remember, however, ConCon now takes a percentage of the money you make. And if you process payments through PayPal, which also takes its cut, the fees can add up.

 

Hope this info helped. Good luck!

Lucie

  • Avatar

    Featured Article

    The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

    Today, understanding customer satisfaction is crucial. How can you know if customers are happy with your products or services?

    See Article
  • Avatar

    Featured Thread

    The Unintentional Humor of Spam Emails

    Have you ever wondered who or what is on the other side of a spam email? Take 10 minutes out of your day and watch this lighthearted video!

    View thread
  • Avatar

    Featured Thread

    How to Create Images of Multi-Page PDFs

    Discover the process of transforming PDFs with multiple pages into image files directly on Constant Contact.

    See Article
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 30
Chart Your Course to Capture Leads and Own Your Contacts
2PM - 3PM EST