Master email marketing fundamentals. Join the Ready, Set, Send Challenge Week 2!

Find out who hasn't opened an email

SOLVED
Go to solution
macarmanm
Rookie
0 Votes
How do I find out who hasn't opened an email? It should be easy to see so I can keep my list updated and remove people who don't open emails. Please add a feature to help small businesses. Thanks.
1 ACCEPTED SOLUTION
William_A
Administrator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

3 REPLIES 3
William_A
Administrator

Hello @macarmanm ,

 

The good news is that you already have this option in your account as part of standard reporting and contact management. If you're wanting to look at specific emails' Did Not Open reports, simply select the email you wish to view, and click the number next to the Did Not Open. You can also segment out your contacts multiple ways based on their not-opening habits, or utilize a pre-built segment to view and manage low-engagement contacts.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
L15399
Rookie
0 Votes

is there a way to see who hasn't opened any of my emails I've sent? Not just one email campaign, but all. Let's say the last 4 email campaigns

William_A
Administrator
0 Votes

Hello @L15399 ,

 

You can use segmentation to filter out contacts who've chronically not opened your emails. This includes an option for Contact Activity > Did Not Open > Last 5 emails.

 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 2 - Designing the Perfect Email

    Learn how to create emails to effectively engage with your audience and drive the results you want.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST