Glitch in creating copy emails in event

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Massanimalcoalition
Rookie
0 Votes

Hello,

 

Love the new event setup!  Just wanted to let you know that there seems to be a glitch when you are copying a previous email to send to registrants or non-responders - if you don't send it right away, you have to recopy it to send it to the correct people.

 

Take care,

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Massanimalcoalition ,

 

Our devs have been made aware of the issue, and are working to address it. If and when there's an update regarding it, they'll notify you directly. In the meantime, the only workarounds would be to:

  • Complete the editing and scheduling of the copied-into-non-responder email in a single sitting. 
  • Make the non-responder email from scratch, rather than by copying. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @Massanimalcoalition ,

 

Our devs have been made aware of the issue, and are working to address it. If and when there's an update regarding it, they'll notify you directly. In the meantime, the only workarounds would be to:

  • Complete the editing and scheduling of the copied-into-non-responder email in a single sitting. 
  • Make the non-responder email from scratch, rather than by copying. 

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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