Hi, I want to ask about the cart abandon email sec... - Constant Contact Community

ClaireKe · ‎11-15-2023

I'm glad to communicate with you again. Currently, the sending of cart abandon emails on the website is divided into three parts: purchase=0, purchase=1, and purchase>1 will be sent. My question is to know whether I can set the number of times an email is sent based on a single email. For example, if a user adds a purchase but does not purchase it, can I set up to send three cart abandon emails with different contents within a week? , this part seems not to be found in the settings currently. Very much looking forward to your reply, thank you!

William_A · ‎11-15-2023

Hello @ClaireKe ,

For assistance with Pro Package-related account functionalities and product support, please reach out to the Pro-dedicated support team.

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William A
Community & Social Media Support

Hi, I want to ask about the cart abandon email section

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