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How do setup facebook social account in CC?

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BarbS8227
Rookie
0 Votes

I have tried to setup Facebook Social share with CC.  I have a business page, but can't link it to the ocial share. I keep getting the following error message. There are no business pages associated with this profile

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @BarbS8227 ,

 

You'll need to make sure the personal account you're logging into is an admin on the Facebook business page you're trying to connect. If you're not setup as an admin, and it's not a true business page, it won't be available to select when you login. It may also be worth checking that page's settings to make sure there's nothing that would be preventing 3rd party integrations or connections.

 

See also:

Adding admins to Facebook business pages

Setting up Facebook pages


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @BarbS8227 ,

 

You'll need to make sure the personal account you're logging into is an admin on the Facebook business page you're trying to connect. If you're not setup as an admin, and it's not a true business page, it won't be available to select when you login. It may also be worth checking that page's settings to make sure there's nothing that would be preventing 3rd party integrations or connections.

 

See also:

Adding admins to Facebook business pages

Setting up Facebook pages


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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