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How to remove link for a street address

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Emily108
Rookie
0 Votes

After sending a test for an email that had a street address in it, the address became automatically linked to a google map. I didn't do that, how can I remove it? Thanks!

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Emily108 ,

 

There's nothing on our side that would auto-link addresses. Some email programs and apps, especially if their parent companies own a GPS / map tool, have been known to automatically link addresses. This can also happen with some browser extensions as well.

 

Unfortunately there's not really any further insight we can offer on these. You can try checking if there's any settings on the receiving side you can switch off regarding this, or try reaching out to the receiving email program's support for further assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator
0 Votes

Hello @Emily108 ,

 

There's nothing on our side that would auto-link addresses. Some email programs and apps, especially if their parent companies own a GPS / map tool, have been known to automatically link addresses. This can also happen with some browser extensions as well.

 

Unfortunately there's not really any further insight we can offer on these. You can try checking if there's any settings on the receiving side you can switch off regarding this, or try reaching out to the receiving email program's support for further assistance.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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