Solved: Re: How to send additional emails added to an auto... - Constant Contact Community

LillieG49 · ‎07-19-2021

Hello,
I duplicated and edited the last email in my Welcome automated series because I want to continue it. Since I didn't complete until after the scheduled 5 - 6 pm Sunday delivery, I changed the time to 9pm last night. However, the email was not sent. How do I send emails I am adding to an automated series? I will be doing this quite a bit until I figure out how to extend the series passed 31 days.

Thank you

Kara_D · ‎07-19-2021

Hi LillieG49!

Thanks for reaching out to the Community! Once your email automation has been activated there is not a way to add/remove emails from the series, or change the schedule. You can make a copy, add/ remove emails and make any other changes and then activate the new series. Don't forget to deactivate the old series! If you would like existing subscribers to get the new email you can also send it to a list as a one time send.

We are tracking the request to add emails to an active series. I have tracked this on your behalf and we will send an email letting you know once this has been updated.

Kara.D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Kara_D · ‎07-19-2021

Hi LillieG49!

Thanks for reaching out to the Community! Once your email automation has been activated there is not a way to add/remove emails from the series, or change the schedule. You can make a copy, add/ remove emails and make any other changes and then activate the new series. Don't forget to deactivate the old series! If you would like existing subscribers to get the new email you can also send it to a list as a one time send.

We are tracking the request to add emails to an active series. I have tracked this on your behalf and we will send an email letting you know once this has been updated.

Kara.D
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

How to send additional emails added to an automated series

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.