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I can not get my PayPal to connect to my event

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NorthsideChurchofChrist
Campaign Contributor
‎04-04-2024 11:04 AM
0 Votes
‎04-04-2024 11:04 AM

I have created an event. I went through the process of connecting PayPal and received a message that it was connected. However, it's greyed out when I try to choose it as a payment method. There is a connect button next to it, which I kept clicking and following the process, but I still can not choose PayPal as a payment method.

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
Administrator
‎04-04-2024 02:59 PM
0 Votes
‎04-04-2024 02:59 PM

Hi @NorthsideChurchofChrist. It looks like you spoke with our Support team earlier about connecting PayPal to your event. The issue is being investigated to determine why you are not able to choose PayPal. Until the issue is resolved, you will need to choose a different payment method. 

--

Caitlin M.
Community Manager

View solution in original post

1 REPLY 1
Caitlin_M
Administrator
Administrator
‎04-04-2024 02:59 PM
0 Votes
‎04-04-2024 02:59 PM

Hi @NorthsideChurchofChrist. It looks like you spoke with our Support team earlier about connecting PayPal to your event. The issue is being investigated to determine why you are not able to choose PayPal. Until the issue is resolved, you will need to choose a different payment method. 

--

Caitlin M.
Community Manager
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