I can't save my work

DanaN · ‎02-28-2024

So...I've spent over an hour writing my newsletter...and now it says it's unable to save. This happened once before (a long time ago). Support told me it's because I keep copying the previous newsletter and just change content. Any help? I don't want to lose my work...and it needs to be in mailboxes at 4:30 am CST. Thank you! Deb

Caitlin_M · ‎02-28-2024

Hi @DanaN. It's best to contact our Support team directly so they can do live troubleshooting with you to further determine why this messaging is appearing. They have some tests they can run that are better to do over the phone rather than through here in the Community or through email.

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Caitlin M.
Community Manager

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