I need to use duplicate emails in a list

SuzanneM
Rookie
0 Votes

I work for a credit union and need to send more than one email to the same email address. Our members tend to use the same email address when they have multiple accounts. I am trying to send an email to all accounts that do not qualify for a reward we are offering to tell them how they can qualify next month. Is there a way to turn off the deduping of email addresses?

1 REPLY 1
William_A
Administrator
0 Votes

Hello @SuzanneM ,

 

Compliance-wise, no - "deduping" must always be present.

 

If you'd be sending the did-not-qualify email to the same email address anyway, what would multiple of the same email accomplish that a singular sendout couldn't? Or that a copy and send of that copy couldn't?


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William A
Community & Social Media Support
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