Re: I sent out an email but it was duplicated agai... - Constant Contact Community

CynthiaT116 · ‎03-06-2022

I sent out an email but the same email was duplicated down below. I also saw the line of Add logo on top of my logo. How did it duplicate and how do I get rid of "Add logo" above my logo???

CynthiaT116 · ‎03-06-2022

I sent out my email but it was doubled down below. How did this happen???

William_A · ‎03-07-2022

Hello @CynthiaT116 ,

Did you do a preview of the email before actually sending it? Was it duplicated when you were editing it? Did you make any edits between your test send and actually sending it out?

There's also two different versions of a logo placeholder shoved into a sidebar, was this purposefully done? Do you have an example of how the test email appeared where it didn't look like what you ended up sending out?

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William A
Community & Social Media Support

I sent out an email but it was duplicated again underneath the first one.

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