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09-01-2022
02:40 PM
From HELP: "Important: When you delete a contact record, all of the email engagement information found in the contact record is deleted with it." Is there a way to merge the email engagement information into the duplicate record I want to keep?
Labels:
- Labels:
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Contact Management
- Tags:
- contacts
- Engagement
1 REPLY 1
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09-01-2022
03:10 PM
Hello @KimK0310 ,
It is not possible to preserve engagement note data from one contact to another.
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William A
Community & Social Media Support
