Join the Ready, Set, Send Challenge Week 3. Share your QR code or landing page and win a badge!

Image File Size impacts Loading of Email

SOLVED
Go to solution
LondonCollegeofClinicalHypM
Rookie
0 Votes

Hi there team,

I wasnt able to find a topic in this regards but I am just curious if I were to add multiple PNG high image files on a newsletter.
Would it affect my viewer assuming if they had really bad internet and they had to download these high image (below 5 mb) PNG file?
or does Constant Contact automatically scales it down by default?

What if we have edited the images before it enters constant contact?
Would that assist the viewer that has bad internet to view the file?

Could I maybe get some explanation on to this as I cant find any details on it on the website FAQ.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @LondonCollegeofClinicalHypM ,

 

You can add multiple images to a single email, even if they're all larger image file types. If a recipient's email client or internet connection is unable to properly view these images due to their size, that isn't something we're really able to control. The 5 MB upload limit is already taking such instances into consideration for the sake of deliverability, but beyond that it's something the recipient needs to handle.

 

If you're particularly worried about your recipients being unable to view your email properly with several large images, I'd advise adding a view as webpage link at the top of your email.

 

For more info regarding image imports:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @LondonCollegeofClinicalHypM ,

 

You can add multiple images to a single email, even if they're all larger image file types. If a recipient's email client or internet connection is unable to properly view these images due to their size, that isn't something we're really able to control. The 5 MB upload limit is already taking such instances into consideration for the sake of deliverability, but beyond that it's something the recipient needs to handle.

 

If you're particularly worried about your recipients being unable to view your email properly with several large images, I'd advise adding a view as webpage link at the top of your email.

 

For more info regarding image imports:


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 3 - Audience Building

    Your email list is a valuable asset for your business. Let's learn the importance of growing it.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
OCT 24
Engage and Convert: The Email and Social Media Power Play
2PM - 3PM EST