Solved: Image sizes on mobile devices - Constant Contact Community

ZandraJ6 · ‎03-12-2023

No matter how much I reduce an image in the email template, the image size is inflated in the preview desktop and mobile emails. Images such as logos and headshots overwhelm the actual emails. This is a huge problem when viewing on mobile devices. How in the world can I control the image size?

William_A · ‎03-12-2023

Hello @ZandraJ6 ,

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎03-12-2023

Hello @ZandraJ6 ,

Mobile email apps will always try to read images based on their metadata size, so some images when viewed in mobile may look unscaled and extremely large or small compared to their desktop sizing. For more info on that, as well as guidance on resizing images in a way to overrule their original metadata, I'd recommend going through this article so you can know what the best practices are for images in both desktop and mobile views.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

ZandraJ6 · ‎03-12-2023

Thank you William. I am very appreciative. I'm working on it now.

Image sizes on mobile devices

Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

Casual Conversations: What's your go-to playlist?

Ready, Set, Send Reflections

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.