Irish Language

DavidM767
Rookie
0 Votes

I am sorry to note that the system will not accept the Irish language name Seán - John in English.  If I enter 'Seán'  the system changes it to John.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @DavidM767 ,

 

Nothing in our system should be forcing a contact's name to be something completely else. We don't have an autocorrect functionality for contact entry, nor in the email editor or other campaign builders that would result in a name as simple as Seán being forcibly changed. I wasn't able to recreate this issue when adding a contact with the name, nor in the email builder typing out, nor in the event reporting or ticket system (see examples below).

 

 

seantest.PNG

 

seantestemail.PNG

 

seantestevent.PNG

 

seantestticket.PNG

Have you had a chance to check if this issue occurs on other devices or browsers, in case this is an issue of a specific device/browser's autocorrect feature triggering?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JUN 27
Boost Your Email Results with Segmentation & Personalization
2PM - 3PM EST
JUL 10
Getting Started with the Constant Contact Community
2PM - 3PM EST