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Irish Language

DavidM767
Rookie
0 Votes

I am sorry to note that the system will not accept the Irish language name Seán - John in English.  If I enter 'Seán'  the system changes it to John.

1 REPLY 1
William_A
Administrator
0 Votes

Hello @DavidM767 ,

 

Nothing in our system should be forcing a contact's name to be something completely else. We don't have an autocorrect functionality for contact entry, nor in the email editor or other campaign builders that would result in a name as simple as Seán being forcibly changed. I wasn't able to recreate this issue when adding a contact with the name, nor in the email builder typing out, nor in the event reporting or ticket system (see examples below).

 

 

seantest.PNG

 

seantestemail.PNG

 

seantestevent.PNG

 

seantestticket.PNG

Have you had a chance to check if this issue occurs on other devices or browsers, in case this is an issue of a specific device/browser's autocorrect feature triggering?


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William A
Community & Social Media Support
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