Linked In

[KoolKel]

I send a weekly newsletter. I schedule it to also go to all 4 social channels (FB, Insta, Twitter and Linked IN). Lately the post on Linked IN is missing the PHOTO. It goes out everywhere else just fine. I'm scheduling it to save time but it's not working and I have to delete and then re-post. It's frustrating. Can you please help?

[KoolKel]

Hello @KoolKel ,

Does the image being applied to the post match with LinkedIn's image sizing recommendations?

Have you disconnected your LinkedIn account, removed our permissions from your LI account's side, then re-connected the accounts to see if that fixes the API connection?

When you're creating your social posts, are you doing variations for each social platform, or are you creating a singular version of the post across all of them? If you're not doing variations, does doing so for LinkedIn allow the image to show?

[William_A]

Hello @KoolKel ,

Does the image being applied to the post match with LinkedIn's image sizing recommendations?

Have you disconnected your LinkedIn account, removed our permissions from your LI account's side, then re-connected the accounts to see if that fixes the API connection?

When you're creating your social posts, are you doing variations for each social platform, or are you creating a singular version of the post across all of them? If you're not doing variations, does doing so for LinkedIn allow the image to show?

[KoolKel]

There is no size issue, I schedule all 4 the same with no variation between social profiles at all. The photo just does not show up there. It shows up everywhere else fine. Sometimes it works on Linked IN and sometimes it does not. No rhyme or reason. I have not disconnected Linked In, why would I need to do that? 

[William_A]

Sometimes there are errors in the API connection that can be resolved by fully resetting the connection - i.e. disconnecting the accounts, removing our app from the social page, then reconnecting. This is a standard troubleshooting step when it comes to addressing social platform posting issues.