Links in Email campaign come through broken, but t... - Constant Contact Community - 408412

Links in Email campaign come through broken, but tests are fine

The links in my email campaign are not working. They come up as an error: "We're sorry but we've experienced an error processing your request. Please contact the Event Organizer." Example This is the link I enter where I build the email, that points to a registration form created in Constant Contact: http://events.constantcontact.com/register/event?llr=fe7df8bab&oeidk=a07ejys7tk353ce4dcb This is the link that ends up in the emailed version: https://r20.rs6.net/tn.jsp?f=001l_ZdTGE0vabq_K5LLsTZhL89h1y2r9tH0j49h6vbyJhWjzd44Q2eD4hsf2V8qEpbX9H-... All of the links in my email are broken. I realize that a new code is created to re-direct the link for analytics purposes, but these are not redirecting. Any thoughts on how to resolve this issue?

Top Answer

Administrator

‎Sep 16, 2023 2:46:23 PM

Hello @AngieL352 ,

I'd advise speaking with general phone support for live troubleshooting regarding your emails' links to the event URL.

1 REPLY 1

Hello @AngieL352 ,

I'd advise speaking with general phone support for live troubleshooting regarding your emails' links to the event URL.

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William A
Community & Social Media Support

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