Got a 'How do I' question? Join 'Ask a Trainer' Monday to Friday, 11am to 4pm ET for instant help and pro tips!

Make it easy for contacts to forward your email to a friend

SOLVED
Go to solution
EPCCOEDD
Rookie
0 Votes

What happens if one of my contacts forwards my event invite with RSVP block using their email provider's "Forward" button, rather than using the "Share via Email" Social share button?  Will recipients still be able to RSVP for the event using their email addresses and personal information?  Any additional information or insight would be most appreciated.


Thank you,

Sara L.

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @EPCCOEDD ,

 

No, email forwarding through an email program will maintain the original contact's link tracking and other systems, which will skew click and open reports for them. Only forwarding via the built-in forwarding button will avoid this, as that version of forwarding essentially sends them the email's permanent URL for the webpage version, not the actual email with all the tracking and reporting elements.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

Top Answer
William_A
Administrator

Hello @EPCCOEDD ,

 

No, email forwarding through an email program will maintain the original contact's link tracking and other systems, which will skew click and open reports for them. Only forwarding via the built-in forwarding button will avoid this, as that version of forwarding essentially sends them the email's permanent URL for the webpage version, not the actual email with all the tracking and reporting elements.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @EPCCOEDD ,

 

No, email forwarding through an email program will maintain the original contact's link tracking and other systems, which will skew click and open reports for them. Only forwarding via the built-in forwarding button will avoid this, as that version of forwarding essentially sends them the email's permanent URL for the webpage version, not the actual email with all the tracking and reporting elements.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 21
Save Time with Campaign Builder in Constant Contact
11AM - 12PM EST