Managing contacts on multiple lists

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Rose2022
Rookie
0 Votes

If I have 1 person in three different lists, will they count toward our amount of contacts as 3 people, or just 1?

Thank you,

Rose

1 ACCEPTED SOLUTION
William_A
Administrator
0 Votes

Hello @Rose2022 ,

 

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

 

See also:

Active vs Inactive Contacts

How Billing Works


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
0 Votes

Hello @Rose2022 ,

 

Unique contacts are determined based on unique email addresses. A unique contact in multiple lists would just count as a single contact for all intents and purposes, such as billing and sending.

 

See also:

Active vs Inactive Contacts

How Billing Works


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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