Manually register or decline someone for your legacy event

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BradH02
Rookie

If we go to manually delete/decline someone from an event, do they get an auto generated email saying they've been cancelled/deleted? I've tried testing on myself, (both in registering and cancelling) to see what actually happens. I receive a confirmation for when I register but do not receive anything if cancelled a registration. Don't understand why, as all my systems are set up correctly.

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William_A
Administrator

Hello @BradH02 ,

 

At this time, cancelled registrations do not receiving automated confirmations of such. These would need to be manually created and sent to registrants, or notified from outside of the account. 


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William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @BradH02 ,

 

At this time, cancelled registrations do not receiving automated confirmations of such. These would need to be manually created and sent to registrants, or notified from outside of the account. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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