Community Home
Resources
Events & Webinars
Learn
Groups
Product Ideas

Mastercard Event Payments

Danielle573
Rookie
‎04-18-2024 02:54 PM
0 Votes
‎04-18-2024 02:54 PM

One of our event attendee's is having trouble paying for the event with a mastercard. Has anyone else experienced this or know of a fix?

Labels:
1 REPLY 1
William_A
Administrator
Administrator
‎04-18-2024 03:00 PM
0 Votes
‎04-18-2024 03:00 PM

Hello @Danielle573 ,

 

Are they receiving a specific error message when they try to submit payment? Have they tried paying for their registration while in incognito / private mode, or while using a different browser? 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST
Register now