Hello @karenb0426 ,
You'll need to call and order a template transfer / campaign copy service so our higher level technical teams can move the template over to the new account.
You'll need to manually export your files from the library, and then import them into the new account's library. Otherwise, your other option would be to request a mass export of your Library files, sent to you as a zip file from the higher level technical team.
Hello @karenb0426 ,
You'll need to call and order a template transfer / campaign copy service so our higher level technical teams can move the template over to the new account.
You'll need to manually export your files from the library, and then import them into the new account's library. Otherwise, your other option would be to request a mass export of your Library files, sent to you as a zip file from the higher level technical team.
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