Solved: My email campaign went to Spam - Constant Contact Community

AngelaA268 · ‎01-20-2022

Hello, My email went to 724 people and the emails went to spam only. How can this be fixed?

William_A · ‎01-21-2022

Did you have self-authentication turned on when you sent the emails? I'd advise reaching out to our Delivery team so they can provide more advanced troubleshooting and insight on your issue, and see if there was anything wrong with the authentication, or if the logs pulls any additional info.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎01-21-2022

Hello @AngelaA268 ,

Did you have self-authentication turned on when you sent the emails? I'd advise reaching out to our Delivery team so they can provide more advanced troubleshooting and insight on your issue, and see if there was anything wrong with the authentication, or if the logs pulls any additional info.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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