Videos in Campaigns

AngelaA268 · ‎01-20-2022

Hello, My email went to 724 people and the emails went to spam only. How can this be fixed?

William_A · ‎01-21-2022

Did you have self-authentication turned on when you sent the emails? I'd advise reaching out to our Delivery team so they can provide more advanced troubleshooting and insight on your issue, and see if there was anything wrong with the authentication, or if the logs pulls any additional info.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

William_A · ‎01-21-2022

Hello @AngelaA268 ,

Did you have self-authentication turned on when you sent the emails? I'd advise reaching out to our Delivery team so they can provide more advanced troubleshooting and insight on your issue, and see if there was anything wrong with the authentication, or if the logs pulls any additional info.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

My email campaign went to Spam

Why Picking the Right Fonts for Your Emails Matters

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Videos in Campaigns

Spamming emails?

Google Spam Policy Changes