Solved: My file size is 5,452 KB and it is being rejected ... - Constant Contact Community

JimA655 · ‎06-17-2022

There seems to be an issue with importing files. My file size is 5,452 KB and it is being rejected as too large

William_A · ‎06-17-2022

Library imports have a maximum size of 5mb. 5452 KB = 5.452 MB, which would mean the file is too large to be uploaded. You'd either need to reduce the file size, or host it elsewhere and link to it in the email.

If you're trying to import a contact file, the maximum size is 2MB, so you'd definitely need to reduce your file's size for that. Check this article for additional info and tips on formatting contact files prior to import.

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William A
Community & Social Media Support

View solution in original post

William_A · ‎06-17-2022

Hello @JimA655 ,

Library imports have a maximum size of 5mb. 5452 KB = 5.452 MB, which would mean the file is too large to be uploaded. You'd either need to reduce the file size, or host it elsewhere and link to it in the email.

If you're trying to import a contact file, the maximum size is 2MB, so you'd definitely need to reduce your file's size for that. Check this article for additional info and tips on formatting contact files prior to import.

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

My file size is 5,452 KB and it is being rejected as too large

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