NEED HELP ASAP- READ MORE FEAUTURE NOT WORKING

[FirstNameL79085]

Hello, I am having issue with read more feature since 01/31/2024. I can add read more feature but cannot edit or delete the section after inserting it. The customer service is really busy, I have been kept on hold for more than 30 min every time so I was unable to figure it out. My work has been piling up. Need help as soon as possible.

[FirstNameL79085]

Hello @FirstNameL79085 ,

There's an issue with Read More blocks where the toolbar at the top might be grayed out unless you scroll up high enough. Our devs are investigating and working to fix the issue. In the meantime you can scroll up or use regular text, image, and button blocks.

[William_A]

Hello @FirstNameL79085 ,

There's an issue with Read More blocks where the toolbar at the top might be grayed out unless you scroll up high enough. Our devs are investigating and working to fix the issue. In the meantime you can scroll up or use regular text, image, and button blocks.

[user9860]

Hi William, 

Has the dev team gotten any closer to fixing this issue? I am still having an issue with the grayed out 'read more' blocks, which almost exclusively make up a weekly newsletter I create. 

Thank you!

[FirstNameL79085]

Thank you. 

[Massanimalcoalition]

Even when you try to scroll up you can click edit for the read more block but then you can't type or paste the link into that box.

[Precision_Env]

I have been having the same issue all day

[Precision_Env]

Any closer to fixing this issue with "Read More" feature? As others stated work continues to grow, and deadlines need to be met.

[HollyL103]

Still having the issue too! Hoping it is fixed soon as I can't even DELETE it to create separate features!