Summarize Your Email with AI When Posting to Social Media

Not able to see contact records in list

CT_Community_Nonprofit_Alliance
Rookie
0 Votes

Hello ,

 

 

we have some records in contact list but its not showing in contact list and when we export same contact list record 

then that record present in Excel sheet 

so what is the reason why its not showing in contact list 

 

please advice

1 REPLY 1
William_A
Administrator
0 Votes

Hello @CT_Community_Nonprofit_Alliance ,

 

I'd advise calling our general support or replying directly to the automated @ mention email you receive from this reply with some examples of contacts, so we can securely collect that info and investigate further. From what I gather, your issue is that certain contacts don't show on a list when viewed through the website, but do show in exported files of the list, is that correct?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST