Not able to see contact records in list

CT_Community_Nonprofit_Alliance · ‎01-25-2022

Hello ,

we have some records in contact list but its not showing in contact list and when we export same contact list record

then that record present in Excel sheet

so what is the reason why its not showing in contact list

please advice

William_A · ‎01-25-2022

Hello @CT_Community_Nonprofit_Alliance ,

I'd advise calling our general support or replying directly to the automated @ mention email you receive from this reply with some examples of contacts, so we can securely collect that info and investigate further. From what I gather, your issue is that certain contacts don't show on a list when viewed through the website, but do show in exported files of the list, is that correct?

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William A
Community & Social Media Support

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