Solved: Re: Open method for individual contacts - Constant Contact Community

JohnP1864 · ‎11-12-2020

Is there any way to see the "open method" (phone, PC, tablet) for individual contacts for specific campaigns? Reports give us numbers, but I'd like to know that "John Jones uses his phone to open most campaigns"

Timothy_G · ‎11-12-2020

Hello @JohnP1864,

There is no direct report that shows exactly how many of each type is sued for opening. Under each contact's engagement information, it shows how each email was open. You can view the list and gauge which method is used more often.

Timothy_G
Community & Social Media Support

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View solution in original post

Timothy_G · ‎11-12-2020

Hello @JohnP1864,

There is no direct report that shows exactly how many of each type is sued for opening. Under each contact's engagement information, it shows how each email was open. You can view the list and gauge which method is used more often.

Timothy_G
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Open method for individual contacts

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