Community Home
Resources
Events & Webinars
Learn
Groups
Product Ideas
Master email marketing fundamentals and transform your business. Join the Ready, Set, Send Challenge!
Get started

Pasting HTML Code from canva

MatthewE779
Rookie
‎07-12-2023 05:27 PM
‎07-12-2023 05:27 PM

I have created an email design in Canva. Copied the HTML-embedded code that Canva created, pasted the code where suggested and auto-fix the code errors. When previewing the email, it is blank. How do I fix this issue?

Labels:
1 REPLY 1
William_A
Administrator
Administrator
‎07-13-2023 04:09 PM
0 Votes
‎07-13-2023 04:09 PM

Hello @MatthewE779 ,

 

I'd advise calling our general support, and requesting to speak with the Tier 2 custom code team to see if they'd be able to identify the error, or provide further insight on how to plug in the HTML to satisfy the editor.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
SEP 19
Achieve Your Goals with Multi-Channel Marketing Campaigns
2PM - 3PM EST
Register now

Support Tips

  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Challenge: Week 1 - Goal Setting

    Master email marketing fundamentals and transform your business.

    Join challenge