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Photos not displaying when email is opened in Apple Mail app

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UPCCH
Rookie
0 Votes

I have started using the "insert from URL" function for photos from time to time. However, we have noticed that the Apple Mail app (on phone and desktop) is substituting those photos with a blue question mark. It works fine on a browser and the Google Mail app. Even forwarding from one account to another results in the Apple Mail images always turning into question marks and the other browsers/apps looking like they should. Is this something in the Apple Mail settings that we can't control?

1 ACCEPTED SOLUTION
Caitlin_M
Administrator
0 Votes

Hello @UPCCH. It's possible that Mail has blocked images from appearing. Please review the following article on images not displaying in email clients

--

Caitlin M.
Community Manager

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Caitlin_M
Administrator
0 Votes

Hello @UPCCH. It's possible that Mail has blocked images from appearing. Please review the following article on images not displaying in email clients

--

Caitlin M.
Community Manager
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