Solved: Preference Center - Constant Contact Community

JenniferOrr · ‎05-04-2020

I am looking for information on how to set up an email preference center for those that are already subscribed but if they click the unsubscribe link they have an option to just subscribe to specific topics or frequency instead of totally unsubscribing. How do I set that up in constant contact? I am looking for manage preferences tools

Zoe_H · ‎05-04-2020

Hello @JenniferOrr,

Thank you for reaching out to the Community! When customer's want to unsubscribe only from specific lists, they will go through the Update Profile link at the bottom of the emails you send. We are currently working on an easier way for customers to know how to do this and I will submit your feedback on it now. To see how too edit the Update Profile form click here!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎05-04-2020

Hello @JenniferOrr,

Thank you for reaching out to the Community! When customer's want to unsubscribe only from specific lists, they will go through the Update Profile link at the bottom of the emails you send. We are currently working on an easier way for customers to know how to do this and I will submit your feedback on it now. To see how too edit the Update Profile form click here!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Preference Center

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