Quick, easy how-to question of interest to the community

[PorphyriosT]

If I send an email to more than one list, how do I see the open and CTR by list in constant contact?

[William_A]

Hello @PorphyriosT ,

That information isn't available via normal reporting. You'd need to use segmentation to get more specific drilldowns of opens / clicks based on specific list membership. 

[PorphyriosT]

So in future, if I were to make segments - with the same contacts on them as my lists - and send out emails to the segments instead of lists, then I'd be able to see open rate/CTR by segment? Which in this case would be the same as my lists.

[William_A]

No, the point of the segments using the lists and opens / click activity criteria would be so you can at least get numbers of contacts in those specific lists that took those actions. There still wouldn't be explicitly a segment-specific CTR or open metric available. It'd be a matter of you calculating, based on the number of contacts that match the criteria.

[PorphyriosT]

Not fully sure I understand but will try it out and see how it goes. An unrelated question: we want to add a an optin to our email list on our checkout page, that links to constant contact. How can we do this?

[William_A]

If there's an active integration developed for that, then it'll be available on the Integrations page in your account. Otherwise you may need to do an internet search for a third-party developed integration between your store system and our system, if you're not finding one we've officially developed or a recognized 3rd party one in the Integrations page of your account.