I have heard from several recipients that they are getting an error message when clicking links that are sent via Constant Contact, but if I send them the exact link I've inputted in my email via outlook, they are able to access. The link issue seems to arise when actually sent via constant contact. Any help or suggestions on how to fix this?
Hello @FirstNameL188902 ,
Are they able to provide the exact error message they're receiving? Just based on your initial description, it sounds like it may be caused by an ad/pop-up blocker, VPN, browser extension, or some other network/security program erroneously blocking the click-track rewrite.
If this is the situation, it would result in an error page when affected contacts try to go to your link in the email, but not when you send them the original URL the rewrite is trying to redirect them to. The only real way to resolve this would be to safelist our domains in whatever program is causing the issue, and would be typically done on a case-by-case basis.
We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.
Start HereFeatured Article
Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.
See ArticleFeatured Thread
If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!
View threadFeatured Article
Check out all the great articles, discussions, and events for the month of August!
See Article