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Refund an event registrant

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CarlaW364
Rookie
‎01-17-2024 07:18 PM
0 Votes
‎01-17-2024 07:18 PM

Once I cancel the registrant, does Constant contact refund to full amount and I lose the Paypal processing fee OR do I then go to PayPal and refund the remaining amount?

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1 ACCEPTED SOLUTION
William_A
Administrator
Administrator
‎01-18-2024 11:15 AM
0 Votes
‎01-18-2024 11:15 AM

Hello @CarlaW364 ,

 

Refunds would be handled through the payment platform- PayPal. We do not handle any of the payments.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

View solution in original post

1 REPLY 1
William_A
Administrator
Administrator
‎01-18-2024 11:15 AM
0 Votes
‎01-18-2024 11:15 AM

Hello @CarlaW364 ,

 

Refunds would be handled through the payment platform- PayPal. We do not handle any of the payments.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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