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Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,332 REPLIES 1,332
Marissa_R
Marketing Legend
0 Votes

Hi Matt,

 

You're all set. I removed the logo for you!

JoAnnD
Campaign Collaborator
0 Votes

How do I remove the Constant Contact logo? I see that this has been resolved for some.

JoAnn Dye, **Removed by Moderator** , Plumb Line Ministry

Hannah_M
Moderator
0 Votes

Hi JoAnn,

Can you tell me more about where the logo shows on Facebook?

 

I can remove the logo from the footer of all draft and new emails you create in your account. You will just need to log out of your account and back in to see this change.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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StevenB340
Rookie
0 Votes

Can you please remove the Constant Contact Logo as we are now paying for this service.

We are Preferred Business Solutions.

Marissa_R
Marketing Legend
0 Votes

Hi @StevenB340 

 

Thanks for posting! I went ahead and removed our logos from your footers.You'll see they are no longer there the next time you log in!

 

 

JaredJ70
Rookie
0 Votes

I would like to have the Constant Contact Logo removed from my camaigns and templates as well.  Looked to find out how to do it myself, but didnt seem to find the option.

 

Thank you,

Jared

Hannah_M
Moderator
0 Votes

Hi JaredJ70 

Thanks for posting. I've removed the logo for you so it will no longer show in the bottom of any draft or new emails you create. If you are still seeing it please try logging out and then back into the account.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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JoAnnD
Campaign Collaborator
0 Votes

I just had this conversation today, during two of my four phone calls. Not one person saw this as a problem when I mentioned that the Constant Contact logo was more prominent than was my own PAID ad. In fact, it shows up at the top of my ad that's shared on facebook, and at the bottom of the ad. 

TWLG
Rookie
0 Votes

We would like the "constant contact" logo to be removed from our campaigns as well, please.

 

Thanks,

Marissa_R
Marketing Legend
0 Votes

Hi @TWLG

 

I've gone ahead and removed our logo from your footer. You will see that the next time you're logged into your account.

 

Thanks!

LeslieP94
Rookie
0 Votes

Hello,

Could you remove the Constant Contact Logo from our emails?

We are on a paid plan.

 

Thank you!

Samantha_O
Employee
0 Votes

Hello @LeslieP94

 

The logo has been removed from your account.  If you are logged in you will need to log out of the account and then back in to see the change.  

PeterM4
Rookie
0 Votes

Hello, could you please remove the constant contact logo from our emails. Thank you!

Samantha_O
Employee
0 Votes

Hello @PeterM4

 

I took a look at your account and it appears the logo is already removed in your account. Can you try logging out and then back in to your account to see if you are still seeing the logo please?  If you are still seeing the logo can you tell me where you are seeing it, so that I can take a closer look for you?   

 

 

Thanks, 

 

 

WendyB86
Constant Contact Partner
0 Votes

Could we get the logo removed from our emails also? Thank You!

Marissa_R
Marketing Legend

Hi Wendy,

 

You're all set!

 

Take care!

RyanW187
Campaign Expert
0 Votes

We are a paying customer and would also like to have the Constant Contact logo removed from the bottom of our emails.

Thanks

Ryan Walsh

Marissa_R
Marketing Legend
0 Votes

Hi Ryan,

 

I have removd our logo from your footer. You should be all set now!

 

Take care!

VincentV22
Marketing Legend
0 Votes

We'd like to get the logo removed from our account, too, please.

 

But that doesn't mean we don't love Constant Contact -- you may not be perfect, but you do offer quite a lot for a reasonable price!

Hannah_M
Moderator
0 Votes

Hi Vincent,

I've removed the logo for you. Please log out and then back into your account to see this update. 

 

Thanks!

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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KatianaC
Rookie
0 Votes

Hi Hannah,

 

I was going to go an everlasting rant about how this issue dates back as far 2012; and how numerous past, present and future paying customers are going to continue asking to have the CC logo removed; and how one would think that by now this would be an option for editing for paying customers; and...

 

But I decided not to  :smileyembarrassed:  because all I really want is to have the CC logo removed as well.

 

BTW once removed will the logo be gone for all future emails?

 

Thanks in advance.

 

K

Hannah_M
Moderator
0 Votes

Hi KatianaC

Thanks for sharing your feedback. At this time a support rep does need to remove the logo for you but once it is removed, its gone from all draft emails you have now or start in the future. 

 

I've removed your logo for you. If you are currently logged in please log out and back in. Again, the logo will be removed from draft and new emails moving forward.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
LukeS325
Rookie
0 Votes

Hi,

 

I would like to have the Constant Contact logo removed from my emails going forward if possible.

 

Thank you,

Marissa_R
Marketing Legend
0 Votes

HI @LukeS325 

 

Thanks for contacting us! I have removed our logo from the footer of your emails. The next time you login, you'll see it has been removed!

SarahM01
Rookie
0 Votes

Hi,

 

We also would like to have the logo removed from the footer of our emails please.

 

Thank you!

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