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I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately.
If you have any questions, simply email them to my account and I will respond quickly.
Thanks.
Solved! Go to Solution.
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UPDATED: October 2024
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.
Please let us know if you have any other questions. Thanks.
David J
UPDATED: October 2024
Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are not able to remove the entire footer from your emails.
If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If you have a request to remove the logo, please reach out to one of our available support channels, such as by making a new thread in the Community's Questions & Discussions board.
Please let us know if you have any other questions. Thanks.
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I too would also like to have the trusted email from constant contact removed please from my account.
Thank you.
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Hi,
I have removed the logo from your account.
Thanks,
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
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Thanks! - As I'm not in the US - can I remove the safeunscribe footer as well? Im sending an email to a list of our exisiting clients from my Act database
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Hi,
No, because we are a US company that cannot be removed.
Thanks,
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"
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Hi there,
Could you please remove the constant contact logo from our footer.
Thank you!
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Hi John!
You're all set! I removed our logo from your footer for you!
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Could you please remove it from our footer also?
Thanks,
Kristen
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Hi Kristen,
I removed the logo from the footer for you. You will see it removed from any draft or new emails you are working on in the account.
Thanks,
Community and Social Media Support
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Please remove logos from our account also. You have our permission. Thanks
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Hi,
The logo had been removed for you! It will no longer show on drafts or new emails that you create but will stay on the emails that have been previously sent out.
Community and Social Media Support
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Hi,
I'm paying customer and I can't find the option to remove constant contact logo footer.
Can you help me please ?
Thanks for support.
Virginie.
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Hi Virginie!
This can be done, but only by our Support Agents.
If you reply to this thread giving me permission, I will gladly take care of this for you!
Best Regards,
Constant Contact Customer Support
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Hi Brandon,
You have my permission.
Moreover, I received today an account cancellation notice mail but I never asked for cancelling my account !
Thanks for your help.
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Hello,
Thanks, I have removed the logo for you. If you are logged in, make sure you log out and back in to refresh. The logo will be removed from the bottom of any new or draft emails you create in your account.
I do see that the account is scheduled to be cancelled. The account can only be cancelled by phone or chat, does anyone else have access to the account? I would be happy to reverse this for you so the account will stay open. Please confirm that this is what you would like to do!
Thanks again,
Community and Social Media Support
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Hi Hannah,
I don't think anyone else have access to my account but I will change the password anyway.
Can you keep the account open please ?
Thanks,
Virginie
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Of course, I have re-set the cancellation for you so you are all set.
Great idea, resetting the password will prevent anyone who might have access from getting in again. I can't confirm if this is what happened but better safe!
Community and Social Media Support
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Thank you very much !
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What level payment do I need to be to take the constant contact logo off the emails? I am planning to do the $15.00 a month option. Is that enough to warrant no logo on the email?
Judy Misbin
user name:**Removed By Moderator**
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Hi Judy,
As soon as you have a paid account we can go ahead and remove the logo from the footer. I noticed the account is still in trial currently and we require it be any paid level to complete.
Thanks,
Community and Social Media Support
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Can you please remove the logo from our account. I authorize you to make the changes. Thanks!
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Hi,
Your account is all set, the logo has been removed. If you are currently logged in please log out and back in to see the logo gone.
Thank you for your post,
Community and Social Media Support
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Hi Hannah,
Can you remove the logo from my emails as well? You have my permission.
Thanks
David
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All set, David! Please log out and back in to see the logo removed from any draft or new emails you create.
Thanks,
Community and Social Media Support
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Can you please remove the constant contact logo from our emails? You have my permission.
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Hello Stacy,
You are all set, I have removed the Constant Contact logo from your account.
Tier 3 Support Specialist
