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Remove the Constant Contact logo from campaign footer

SOLVED
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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,340 REPLIES 1,340
AngelaM541
Rookie
0 Votes

Can this also be removed from our profile as well.  I give permission to access. 

 

Thank you, 

Angela 

Hannah_M
Employee
0 Votes

Hi Angela,

You are all set, just make sure you log out and then back in to see the logo gone.

 

Thanks for posting in the Community, we look forward to seeing you around!

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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AndrewD967
Rookie
0 Votes

Hi Hannah. Same please remove the 'Trusted email' logo as well please.

Marissa_R
Marketing Legend
0 Votes

Hi Andrew!

 

You're all set! Next time you log into your account, you'll see that the logo has been removed.

 

Take care!

SeanS07
Rookie
0 Votes

Hello, I am a paying customer. Can you please remove the logo from the footer? Thanks.

Andrew_H
Employee
0 Votes

Hello Sean,

 

You are all set, the Constant Contact logo has been removed from your account.

 

Have a great day!

Andrew H.

Tier 3 Support Specialist
SorinM
Rookie
0 Votes

Hello, I am a paying customer as well, username **REMOVED BY MODERATOR**. Can I please get the logo removed as well? I give you permission. Thank you!

Hannah_M
Employee
0 Votes

HI Sorin,

You are all set, the logo has been removed. Please log out and back in to see the chnage. 

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
AndrewM24
Rookie
0 Votes

Hi There

 

Can I please have 'Trusted email' logo removed as well.

 

I am a paid up member.

 

Thanks in Advance

 

Andrew McC

Hannah_M
Employee
0 Votes

HI Andrew, 

Your account is all set, the logo has been removed! Please log out and back in to see the logo gone from the footer of your emails.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
JamesG5760
Rookie
0 Votes

Hello, I'm a paying customer and I'd like a guide on how to remove your logo from my footer. Thanks!

 

You have my permission to access this account.

Marty_K
Employee
0 Votes

James,

Thank you for your post. I was able to get that removed from your footer now and you should be able to see that in any of the draft emails on your account. Have a wonderful day!

 

Thank you,

Marty K

Thank you,
Marty K
Social Media Support
If you find my post helpful, and it answers your question, please mark it as an "Accepted Solution"

Are you on Twitter? Follow me href="http://www.twitter.com/ctcthelp" target="_blank">here!
TacticalS
Rookie
0 Votes

Hello!  Could I have the "Trusted Email" logo removed from my footer as well, please?  You have permission to access my account.  Please let me know if you need any other information.

Marissa_R
Marketing Legend

I have gone ahead and removed our logo from your footer. Next time you log in, you'll see that it's been removed!

 

Hope to see you around the boards!

JudyM744
Campaign Collaborator
0 Votes

Please remove the Constant Contact logo from my account, I have transitioned to a paying subscriber of your service

 

Judy Misbin

Agilis International

jmisbin@agilisinternational.com

Marissa_R
Marketing Legend

Hi Judy!

 

Thanks for stopping by! I've removed our logo from your account!  If you log out and back in, you'll see that it's been removed!

ReneeD597
Rookie
0 Votes

Hello,

 

Could you remove the logo from my account as well?  Thank you very much!

Hannah_M
Employee
0 Votes

HI Daniel, 

 

All set! The logo has been removed for you. Please log out and back in to your account to see the change.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
AllenW1
Rookie
0 Votes

Please remove "Trusted email from Constant Contract" from the bottom of our emails.


Thanks.


Best,


Allen Wolf

Marissa_R
Marketing Legend
0 Votes

Hi Allen,

 

Thanks for posting! I have removed our logo from your footer! Next time you log in, you'll see that it's gone!

 

Hope to see you around the boards!

PaulO454
Rookie
0 Votes

Can you please remove the CC Trusetd Email logo from my emails? Paid member allowing access to my account for this purpose. Thanks in advance.

 

Paul O.

Hannah_M
Employee

Hi Paul,

You are all set, the logo has been removed. Please log out of your account and then back in to see this change.

 

Thanks for posting,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
JohnM97
Rookie
0 Votes

Hi Hannah,

Can you please remove the CC Trusetd Email logo from my emails? Paid member since 2003 allowing access to my account for this purpose. Thanks in advance!

 

I also have an old email address associated with the account and have never found a way to remove it. 

 

John

Hannah_M
Employee
0 Votes

Hi John,

All set, I've removed the logo for you. Please log out and back in to see the change. 

 

As for the email address, I see two verified on the account. One is @mac and the other @msn. To remove one of these from the account you will first want to make sure it's not being used anywhere in your account. Then follow the directions listed in this FAQ: Removed My Verified Email Address. 

 

Hope this helps,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
JohnM97
Rookie
0 Votes

Thank You!

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