Remove the Constant Contact logo from campaign footer

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ScottW6976
Campaign Contributor

I need someone to remove it from my emails. I understand that it can't be removed by me for some reason. Please do so immediately. 

 

If you have any questions, simply email them to my account and I will respond quickly. 

 

Thanks.

1 ACCEPTED SOLUTION
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.

David J

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Top Answer
David_J
Employee

UPDATED: March 2018

 

Many of the elements in the footer are required by law, including the ability for recipients to unsubscribe from your newsletter, so we are  not able to remove the entire footer from your emails.

 

If you are looking to remove the Constant Contact logo from the footer of your email, this is something that can be done very quickly at no cost to you if you are a paying customer. If this is the customization that you are referring to, call our support line and one of our support representatives will be able to assist you with this.

 

If you need further customization of the footer, our custom services team can work with you to make a custom footer. This is not a free service and costs $99. If this is something you are interested in please let us know and I would be happy to have our custom services team get in touch with you regarding this.

 

Please let us know if you have any other questions. Thanks.


1,330 REPLIES 1,330
Hannah_M
Moderator
0 Votes

Sacha,

You are all set, the logo has been removed. Please log out and then back in to see the change!

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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SusanM550
Rookie
0 Votes

Hi, I am a paying user. Can you remove the CC logo from my emails as well? You have my permission. Thank you!

Hannah_M
Moderator
0 Votes

Hi Susan,

All set, the logo has been removed. Please log out and back in to your account to see the change. 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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RyanA
Rookie
0 Votes

Hello, I am a paying user. Can you remove the Constant Contact logo from my email footer please? You have my permission. Thank you!

Marissa_R
Marketing Legend
0 Votes

Hi Ryan,

 

I've removed our logo from your footer. You should be all set!

KFW2001
Rookie
0 Votes

Can you please remove the Constant Contact Logo from my "Join My Mailing List" form? Actually, if it could just be removed from all future mailings, that would be great. Not sure if that's possible. Thank You.

Hannah_M
Moderator
0 Votes

HI Katie,

The logo has already been removed from the footer of your emails. If you are still seeing it show make sure you log in and out of your account once and check a draft or new email. The logo will remain in any already sent emails. 

 

I checked your Join My Mailing list form and it doesn't look like the logo is showing there. Please go into your account, click the Contacts tab >Grow My Contact List>Customize My Form and then "Preview". Please take a screenshot if you are seeing it on this page.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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KFW2001
Rookie
0 Votes

Hi Hannah,

I'm still seeing it when I scan our QR Code, which takes me to the form on my cell phone to join the mailing list.  At the bottom of the form it says "Email Marketing by Constant Contact".

Hannah_M
Moderator
0 Votes

Hi Katie,

Thanks for clarifying. Unfortunately at this time there is not a way to remove the logo from the mobile QR form page. I've submitted your feedback on this idea for future developments.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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JeffS4628
Rookie
0 Votes

Please remove the logo from our account as well **Username removed by moderator**. Thanks!

 

Also, why isn't this an option in the editor? I've never seen an email marketing provider who makes you ask to remove their logo if you're a paying customer...

Hannah_M
Moderator
0 Votes

Hi Jeff,

I've gone ahead and removed the logo from the footer for you. Please log out and then back in to your account to see the change.

 

Thanks for your feedback about the process, I am happy to submit it on your behalf!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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CherylM73
Rookie
0 Votes

Hi Hannah,

 

Can you please remove the logo from my account too?

 

Thanks,

Cheryl

Marissa_R
Marketing Legend
0 Votes

Hi Cheryl!

 

You're all set. I removed the logo for you. Next time you log into your account, you'll notice that it's been removed.

 

Thanks!

QEDFinancialSystems
Rookie
0 Votes

Please remove logo from our PAYING account as well. You have my permission to access the account.

 

What a silly process.

Hannah_M
Moderator
0 Votes

Hi Joe, 

The logo has been removed from your account. Please log out and back in to see this change.

 

Thanks for your feedback about the process, I'll pass it along on your behalf!

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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MartinS03
Rookie
0 Votes

Hello Hannah,

 

Would you please remove the logo from my email footer?

 

Thanks!

 

Martin

Hannah_M
Moderator
0 Votes

HI Martin,

All set! Please log out and then back into your account to see the logo removed from any new or draft emails you create.

 

Thanks,

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

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TCSA
Campaign Contributor
0 Votes

Also want to remove the logo from emails - pls help ASAP. Big email going out tomorrow (from Singapore)..

 

 

 

Marissa_R
Marketing Legend
0 Votes

Hi TCSA,

 

I have removed the logo from your footer. Next time you log in, you will see that it has been removed.

IgorD6
Rookie
0 Votes

Hello!

 

Plese remove  your logo from my emails!

Please if is possible remove also my footer, because we are not from US.

Is possible full edit foote, for translate in our language?

 

Yuo are authorized for access to our acount.

 

 

Gazela

Hannah_M
Moderator
0 Votes

Hi Gazela,

I have removed the logo from the footer for you. Please log out and then back into your account to see the change.

 

Unfortunately there are pieces of the footer that must remain since we are a U.S. Based company. The Unsubscribe link, the Privacy Policy link and your Physical mailing address are required in the footer. If you would like to further edit the footer we have a custom services team that can make those changes for a fee. Learn more about them by checking out this FAQ

 

You can change the language in your account and have it update the footer if you would like. Here are some directions to do this. One thing to note is that the words "Safe Unsubscribe" will not translate but when this link is clicked the following pages will be in your selected language. 

 

 

Hannah M.
Community and Social Media Support

If you find my post helpful, and it answers your question, please mark it as an Accepted Solution

Are you on Twitter? Follow me here!
JaneD812
Rookie
0 Votes

I am now a paid customer and would like to have the constant contact logo removed from the bottom of my emails. Thanks!

Marissa_R
Marketing Legend
0 Votes

Hi Jane,

 

I have removed our logo from your footer. Next time you log in, you will notice it has been removed.

 

Thanks!

DanielleA90
Rookie
0 Votes

Please remove the logo from our footer as well.  Thank you!

Marissa_R
Marketing Legend
0 Votes

Hi Danielle,

 

I have removed our logo from your footer.  The next time you log in, you'll see that it has been removed.

 

Thanks!

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