Solved: Reopen a closed account - Constant Contact Community

Walter90197 · ‎04-07-2024

If you close your account, can you later reopen the account?

Caitlin_M · ‎04-08-2024

Hi @Walter90197. Yes, an account can be reopened within a set period of time after it closes. We can only guarantee to store your account and data for 120 days post-cancellation. If your account is classified as inactive for over 120 days, we have the right to permanently delete any of your contacts and content.

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Caitlin M.
Community Manager

View solution in original post

Caitlin_M · ‎04-08-2024

Hi @Walter90197. Yes, an account can be reopened within a set period of time after it closes. We can only guarantee to store your account and data for 120 days post-cancellation. If your account is classified as inactive for over 120 days, we have the right to permanently delete any of your contacts and content.

--

Caitlin M.
Community Manager

Reopen a closed account

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