Same email address in different email lists

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user9696236
Rookie
0 Votes

Hi,

 

If the same email address is present in different email lists and I choose to send to all email lists, will the person get several mails or will the program only send once per email address?

 

Thanks!

1 ACCEPTED SOLUTION
William_A
Administrator

Hello @user9696236 ,

 

Since the system targets the contacts on an individual basis for sending, if you have multiple lists selected for a single sendout, any contacts on multiple lists will just receive the email once. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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1 REPLY 1
William_A
Administrator

Hello @user9696236 ,

 

Since the system targets the contacts on an individual basis for sending, if you have multiple lists selected for a single sendout, any contacts on multiple lists will just receive the email once. 


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
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