Sent out my monthly Email to staff, then found a typo. can I fix for resend?

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dEscotoInc
Rookie
0 Votes

How can I edit Campaign so when resend goes out in 3 days it doesn't have the typo? It want me to make a copy, but I don't want to make a new one..  TY

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William_A
Administrator
0 Votes

Hello @dEscotoInc ,

 

Since the automatic Resend-to-Non-Openers is tied to sent emails, they cannot be edited. You'll need to cancel the RSNO, copy your email, make the edits, and then send that copy to a list made from the non-openers report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support

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2 REPLIES 2
William_A
Administrator
0 Votes

Hello @dEscotoInc ,

 

Since the automatic Resend-to-Non-Openers is tied to sent emails, they cannot be edited. You'll need to cancel the RSNO, copy your email, make the edits, and then send that copy to a list made from the non-openers report.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
dEscotoInc
Rookie
0 Votes

Thank you for for your response, I got it, no I cannot do it simply..  I didn't want to have to make a copy of what i sent the make a new list of nonopeners and save all that when it just changing a single letter in my message.  I was hoping it could be simple, but it cannot..  TY Neal

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