Stolen client list

ShelleyC371
Rookie
0 Votes

Is there a way to see what has been happening in my account such as downloading a list or editing the list?

Top Answer
William_A
Administrator

Hello @ShelleyC371 ,

 

You can view recent (within last 7 days) contact exports via your Import / Export Activity Page. However, there's no indication of whether it was triggered by the account owner or an account manager. There's nothing that'd show for list membership changes.

 

If you're concerned about one of your account managers doing improper things in your account, we'd recommended you deactivate all of those users until you've handled the issue internally and can reactivate the ones you want.


1 REPLY 1
William_A
Administrator
0 Votes

Hello @ShelleyC371 ,

 

You can view recent (within last 7 days) contact exports via your Import / Export Activity Page. However, there's no indication of whether it was triggered by the account owner or an account manager. There's nothing that'd show for list membership changes.

 

If you're concerned about one of your account managers doing improper things in your account, we'd recommended you deactivate all of those users until you've handled the issue internally and can reactivate the ones you want.


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Ready, Set, Send Reflections

    The Ready, Set, Send Challenge has finished! Let's reflect on the wins and accomplishments over the last six weeks.

    Join challenge
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
NOV 14
'Tis the Season for Last-Minute Holiday Marketing
2PM - 3PM EST