Solved: Suspended Bounce - Constant Contact Community

KeoshaM2 · ‎07-09-2022

Hi,

I have a contact that is showing as suspended bounce. The email address is valid and I'm able to use it on other mail applications like Outlook without issue. I've tried to delete and re-add the contact but it shows it as edited and not a brand new contact. How can I fix this?

Zoe_H · ‎07-09-2022

Hello @KeoshaM2,

Thank you for reaching out to the Community! Please take a look at this helpful article here to see what you can do about the Suspended Bounce category with a valid email address. If you do have more questions, please give our Delivery team a call. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

View solution in original post

Zoe_H · ‎07-09-2022

Hello @KeoshaM2,

Thank you for reaching out to the Community! Please take a look at this helpful article here to see what you can do about the Suspended Bounce category with a valid email address. If you do have more questions, please give our Delivery team a call. Thanks!

Zoe H.
Community & Social Media Support

Did I answer your question? If so, please mark my post as an "Accepted Solution" by clicking the Accept as Solution button in the bottom right hand corner of this post.

You're not alone on your email marketing journey. Connect with a Marketing Advisor to see how they can help you develop the right strategy for your business and get the most out of your Constant Contact experience.

Suspended Bounce

The Power of Direct Subscriber Feedback: Measuring Customer Satisfaction

The Unintentional Humor of Spam Emails

How to Create Images of Multi-Page PDFs

Just Getting Started?

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.