Text Style in Button Defaults in Test Email - Inconsistent Issue

L54581
Rookie
0 Votes

Designing an email and have button color set to #22313f and text within set to 20pt bold white. The designer and preview window shows this style correctly but the received email in Outlook Web reset the text to black, arial, 14pt. However, I have 5 buttons total in my email. The 3 with this issue are in a single column setup but the buttons with the same styling in a 2-column system don't change like the above. So 2 of 5 buttons properly retain their set style. The button style works consistently on iOS Mail, Outlook Desktop for Mac, Outlook Desktop for Windows (minus the rounded corners).

1 REPLY 1
William_A
Administrator
0 Votes

Hello @L54581 ,

 

I'd recommend reaching out to Outlook's support for further assistance / troubleshooting if their program is forcing the email's coding to be different from what you set it as, and the test displays as expected in other email programs.

 

See also:

Display Issues – Why does my email look different when received?


~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
William A
Community & Social Media Support
  • Avatar

    Featured Article

    Use Sections to Build Email Campaigns Faster and Improve Engagement Rates

    Using Sections while designing your marketing email not only increases your own efficiency but helps you to deliver a more friendly, organized message. Check out some of the key benefits of using sections in email.

    See Article
  • Avatar

    Featured Thread

    Casual Conversations: What's your go-to playlist?

    If you listen to music while you work, share your playlist below so we can be inspired and maybe find some new music!

    View thread
  • Avatar

    Featured Thread

    Share Your Success Sweepstakes

    Share a success story from the last year and be entered for a chance to win great prizes!

    Enter now!
Updates
Just Getting Started?

We’re here to help you grow. With how-to tutorials, courses, getting-started guides, videos and step-by-step instructions to start and succeed with Constant Contact.

Start Here

73% of SMBs express doubt that their marketing strategy is effective. Does this sound familiar? Read our Small Business Now Report to learn how you can tweak your strategy to see better results.

Go read our article
Upcoming Webinars
JAN 06
How to Grow Your List in Constant Contact
3PM - 4PM EST